Link: Clearing your browser cache

Clearing your browser cache can resolve a number of issues related to eManager, the Web Portal, or Reporting functionality and is nearly always a first step suggested by ResponseTek Support Agents when diagnosing an issue.

For assistance with most modern browsers, and some older ones, please follow this link: Clearing your browser cache - Wikihow

Select your browser from the list at the top of the page to be directed to specific instructions for that browser.

If you do clear your cache when seeing an issue and the issue remains, do let ResponseTek Support know in the ticket you create.